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Four people pass work around a ring of puzzle pieces while each shrugs beneath a question mark. A dashed empty piece sits in the centre with arrows pointing toward it.
Reviewed visual · version 2

RS Glossary

Ownership Gap

An ownership gap occurs when it is unclear who is responsible for a step, decision, update, exception, or outcome.

Review state
Reviewed in POC
Freshness
Current
Version
3
  • ownership-gap

Remember it this wayNo memory aid has been drafted yet.

In plain language

An ownership gap appears when everyone can see that something needs to happen, but no person, role, team, or system is clearly responsible for making it happen or confirming it is done.

Why it matters

When ownership is unclear, work can stall, duplicate, drift, or depend on informal heroics.

Ownership gaps are often discovered at handoffs and exceptions.

Example

Everyone assumes someone else confirms the appointment with the customer, so the confirmation is sometimes missed.

Common misconception

No common misconception has been drafted yet.

Related terms

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Sources

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Learn more

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Public history

25 recorded events · 25 public summaries
  1. Existing glossary content was moved into the unified source-of-truth structure without changing its learner-facing body.

  2. A proposal was opened for section-level human review while preserving the current version.

  3. A human reviewer opened a proposed revision while preserving the current approved or captured version.

  4. definition approved by a human reviewer.

  5. plain-language-explanation approved by a human reviewer.

  6. why-it-matters approved by a human reviewer.

  7. example approved by a human reviewer.

  8. common-misconception approved by a human reviewer.

  9. remember-it-this-way approved by a human reviewer.

  10. related-terms approved by a human reviewer.

  11. sources approved by a human reviewer.

  12. learn-more approved by a human reviewer.

  13. plain-language-explanation approved wording became the current section text.

  14. common-misconception approved wording became the current section text.

  15. remember-it-this-way approved wording became the current section text.

  16. sources approved wording became the current section text.

  17. learn-more approved wording became the current section text.

  18. All section gates are approved; content version 2 is now a fully approved term.

  19. The empty required plain-language-explanation gate was returned for drafting.

  20. The attempted promotion was reverted because a required section was empty; accepted section decisions remain preserved for continued review.

  21. Requested wording was prepared without changing approved or existing sections.

  22. Radar reviewed the pending plain-language-explanation section for human consideration.

  23. plain-language-explanation approved by a human reviewer.

  24. plain-language-explanation approved wording became the current section text.

  25. All section gates are approved; content version 3 is now a fully approved term.

Source: vault/Glossary/terms/ownership-gap/term.md · sha256:bcfdb710c1bfcc71c1afa123f8b0dbecd9a00cdffb9a97efa09a93f18924c350 · Release: rs-glossary-glossary-team-poc-0.5.5-2026-09-02