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Reviewed in POC · content version 2

Review Use Case

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Definition

A use case is a specific description of how particular people or systems use a capability within a defined situation to achieve an intended outcome.
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Plain-Language Explanation

A useful AI use case names the work, participants, inputs, decisions, outputs, boundaries, and expected value rather than merely saying an organization will use AI.
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Why It Matters

Clear use cases make feasibility, risk, workflow fit, ownership, and measurement concrete enough to evaluate.
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Example

A service team uses an assistant to draft a summary of a completed intake for an employee to verify before scheduling the next step.
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Common Misconception

A use case is not a product name, general ambition, or proof that AI is the right solution.
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Remember It This Way

Name who uses what, where, and for which outcome.
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Related Terms

* [[ai-candidate|AI Candidate]] * [[scenario|Scenario]] * [[workflow|Workflow]] * [[larger-business-context|Larger Business Context]] * [[human-ownership|Human Ownership]]
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Sources

* [NIST AI RMF Core, MAP function](https://airc.nist.gov/airmf-resources/airmf/5-sec-core/) — official guidance for documenting intended purposes, users, impacts, and deployment context. * [NIST AI 100-1, Artificial Intelligence Risk Management Framework](https://doi.org/10.6028/NIST.AI.100-1) — risk-management context for intended use and foreseeable impacts.
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Learn More

* Begin with [[ai-candidate|AI Candidate]] and map the [[workflow|Workflow]] before selecting a solution.
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