Review Change Management

Change management is the structured work of helping people, roles, workflows, and organizations move from a current way of operating to a new one.

It includes participation, communication, training, support, feedback, role clarity, incentives, transition planning, and attention to what must be preserved—not simply announcing a new tool.

AI changes decisions, responsibilities, skills, trust, and handoffs. Technical deployment without organizational transition can produce resistance, workarounds, hidden use, or loss of effective practices.

A company pilots an assistant with employees, updates procedures, trains reviewers, measures friction, maintains an alternative path, and adjusts responsibilities before wider rollout.

Change management is not persuading people to accept a predetermined system. It should surface legitimate constraints and change the plan when evidence requires it.

The system changes only when the people and work can change with it.

* [[state-transition-protocol|State Transition Protocol]] * [[workflow|Workflow]] * [[human-ownership|Human Ownership]] * [[friction|Friction]] * [[workaround|Workaround]]

* [U.S. Office of Personnel Management, Organization Design and Restructuring](https://www.opm.gov/agency-services/training-and-development/for-groups/organization-design-and-restructuring/) — official guidance describing change management as planning, implementing, and reinforcing organizational transitions.

* Map the [[current-state|Current State]] before defining the [[state-transition-protocol|State Transition Protocol]].