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Reviewed visual · version 2

RS Glossary

Actor

An actor is a person, role, group, organization, or system that participates in or influences a process.

Review state
Reviewed in POC
Freshness
Current
Version
5
  • actor

Remember it this wayActors are the who—or what—behind each step.

In plain language

An actor is anyone or anything that takes part in the work or influences a step or decision. In a process map, actors are usually named by their role, such as customer, dispatcher, technician, or approver.

Why it matters

Friction often appears when work, information, responsibility, or decisions move between actors.

Role-based language keeps the map focused on the work system instead of blaming specific people.

Example

In a service request workflow, actors may include the customer, office manager, dispatcher, technician, owner, and automated system that sends email and text alerts.

Common misconception

Actors are not always individual people. A team, organization, vendor, or system can also be an actor when it performs work or influences a step or decision.

Related terms

Sources

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Learn more

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Public history

89 recorded events · 89 public summaries
  1. Existing glossary content was moved into the unified source-of-truth structure without changing its learner-facing body.

  2. A complete dictionary proposal is undergoing section-level human review.

  3. Section decision recorded as approved.

  4. Section decision recorded as approved.

  5. Section decision recorded as approved.

  6. Section decision recorded as approved.

  7. Section decision recorded as needs-revision.

  8. Section decision recorded as hold.

  9. Section decision recorded as approved.

  10. Section decision recorded as approved.

  11. Section decision recorded as approved.

  12. Section remained pending.

  13. Section decision recorded as needs-revision.

  14. Section decision recorded as approved.

  15. Section decision recorded as needs-revision.

  16. Section decision recorded as needs-revision.

  17. Section decision recorded as needs-revision.

  18. Section decision recorded as needs-revision.

  19. Section remained pending.

  20. Section decision recorded as approved.

  21. Section decision recorded as approved.

  22. Section decision recorded as approved.

  23. Section decision recorded as approved.

  24. Section decision recorded as approved.

  25. Section decision recorded as needs-revision.

  26. Section decision recorded as hold.

  27. Section decision recorded as approved.

  28. Section decision recorded as approved.

  29. Section decision recorded as approved.

  30. definition returned for revision.

  31. plain-language-explanation returned for revision.

  32. why-it-matters approved by a human reviewer.

  33. common-misconception approved by a human reviewer.

  34. remember-it-this-way returned for revision.

  35. The requested Process Map vocabulary candidate was confirmed in the unified catalog and remains related in the Actor proposal.

  36. The existing Friction draft and Actor proposal now identify each other as related terms.

  37. Related Terms returned for human review after completing the Friction linkage instruction.

  38. definition approved by a human reviewer.

  39. plain-language-explanation approved by a human reviewer.

  40. related-terms approved by a human reviewer.

  41. definition approved wording became the current section text.

  42. plain-language-explanation approved wording became the current section text.

  43. common-misconception approved wording became the current section text.

  44. related-terms approved wording became the current section text.

  45. sources approved wording became the current section text.

  46. learn-more approved wording became the current section text.

  47. Human rereview requested for definition.

  48. example approved by a human reviewer.

  49. remember-it-this-way approved by a human reviewer.

  50. Radar reviewed the current Actor definition against the glossary section rubric.

  51. example approved wording became the current section text.

  52. remember-it-this-way approved wording became the current section text.

  53. definition approved by a human reviewer.

  54. All section gates are approved; content version 3 is now a fully approved term.

  55. A proposal was opened for section-level human review while preserving the current version.

  56. A human reviewer opened a proposed revision while preserving the current approved or captured version.

  57. definition approved with the human reviewer's replacement wording.

  58. plain-language-explanation approved with the human reviewer's replacement wording.

  59. definition approved wording became the current section text.

  60. plain-language-explanation approved wording became the current section text.

  61. All section gates are approved; content version 4 is now a fully approved term.

  62. Radar rereview is required for the human-approved replacement in definition before another learner-site promotion.

  63. Radar rereview is required for the human-approved replacement in plain-language-explanation before another learner-site promotion.

  64. Radar rereviewed the human-approved definition wording for this exact version.

  65. Radar rereviewed the human-approved plain-language-explanation wording for this exact version.

  66. Radar opened a correction proposal after finding a release-blocking defect; the current approved version remains unchanged.

  67. A Radar defect requires human review of a proposed correction before learner-site promotion.

  68. Radar reviewed the proposed plain-language-explanation correction for human consideration.

  69. Radar must rereview the complete actor term after an accepted text change.

  70. Radar must rereview the complete actor term after an accepted text change.

  71. Radar must rereview the complete actor term after an accepted text change.

  72. Radar must rereview the complete actor term after an accepted text change.

  73. Radar must rereview the complete actor term after an accepted text change.

  74. Radar must rereview the complete actor term after an accepted text change.

  75. Radar must rereview the complete actor term after an accepted text change.

  76. Radar must rereview the complete actor term after an accepted text change.

  77. Radar must rereview the complete actor term after an accepted text change.

  78. plain-language-explanation approved by a human reviewer.

  79. plain-language-explanation approved wording became the current section text.

  80. All section gates are approved; content version 5 is now a fully approved term.

  81. Radar rereviewed the human-approved definition wording for this exact version.

  82. Radar rereviewed the human-approved plain-language-explanation wording for this exact version.

  83. Radar rereviewed the human-approved why-it-matters wording for this exact version.

  84. Radar rereviewed the human-approved example wording for this exact version.

  85. Radar rereviewed the human-approved common-misconception wording for this exact version.

  86. Radar rereviewed the human-approved remember-it-this-way wording for this exact version.

  87. Radar rereviewed the human-approved related-terms wording for this exact version.

  88. Radar rereviewed the human-approved sources wording for this exact version.

  89. Radar rereviewed the human-approved learn-more wording for this exact version.

Source: vault/Glossary/terms/actor/term.md · sha256:1b376b0c5b5d314072b17bbf7b13733d95eec71d4c5417752472c80b9c8dd80f · Release: rs-glossary-glossary-team-poc-0.5.5-2026-09-02