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Ways to start

Choose how you would like to begin.

Start with the question you want to answer or the improvement you want to make. You can explore it yourself, ask us for a focused review, or work with us toward a design and implementation plan. Choose any suitable starting point and bring useful work you already have.

Free

Explore it yourself

Use a free assessment, prepare a brief, or take stock of what you already know. No contact details, account, payment, or chatbot are required to begin. Self-guided results are not RS-reviewed.

Explore free starting points

Paid

Report and follow-up

Choose a question for an RS review, a written report with recommendations, and an included one-hour follow-up call to discuss the report and answer your questions. We agree on the actual question and supporting material before you pay.

Choose a question

Paid

Design and planning

Work through the evidence and decisions to a usable design and implementation plan. This can be the complete engagement. Scope and price are agreed before work begins, and implementation is available under a separate agreement.

Explore design and planning

Report and follow-up

What would you like help answering?

Choose the question you want help answering. Each review includes a written report with findings and recommendations, plus a one-hour follow-up call to discuss the report and answer your questions.

Before you pay, we confirm the question, the material we will review, and what the work will cover. You will know the agreed price before committing. For Other, we define a useful question and scope before quoting.

If you need further investigation, design, training, or implementation, we can agree on that work and its price separately. You can also take the recommendations forward yourself or with another provider.

The report identifies the evidence reviewed, strengths, findings, uncertainty, options, and recommended next steps. Supporting questions can serve the same decision; choosing one question is a scope boundary, not a literal limit on the questions you may ask about your report.

Focused reviewPrice agreed after we define the scope

What should we change first to make this work better?

One workflow: how it works today, the people involved, friction, and the improvement you want.

Decide which changes deserve attention first, what already works, and what needs further investigation.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
Focused reviewPrice agreed after we define the scope

What should we address first to improve recovery of this service?

One business service, using its recoverability assessment and agreed supporting material.

Decide which recovery gaps to prioritize and what evidence or testing is still needed.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
Focused reviewPrice agreed after we define the scope

What should we resolve before adopting or renewing this AI product?

One product for one intended use, using your assessment and supplied vendor material.

Identify conditions, unanswered questions, and alternatives that should inform the purchase or renewal decision.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
Focused reviewPrice agreed after we define the scope

What should our team address first about the AI tools we use?

AI use within one team, drawing on its inventory or discovery assessment.

Decide which useful practices to retain, which concerns to address, and where clearer guidance is needed.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
Focused reviewPrice agreed after we define the scope

What would help our people learn to do this well?

One group and a defined task or capability: current experience, difficulties, and opportunities to practise.

Decide whether a workshop would help, what it should address, and whether another form of support fits better.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
Focused reviewPrice agreed after we define the scope

What should we change to help this audience understand or act?

One audience and purpose, using an agreed set of existing communications and available feedback.

Decide what to improve in the message, format, channel, or communication process, and how to judge the change.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question
OtherPrice agreed after we define the scope

Help me answer a different question or make a decision.

We agree on the question and review scope together before quoting.

Find a useful next step tailored to your need.

Includes: Recommendations report and a one-hour follow-up call.

Discuss this question

Free starting points

Use an assessment when it fits the need. A workshop or communication project does not require a technical assessment.

  • Learning or a workshop: identify who needs to do what, their current experience, where they encounter difficulty, and how they will apply what they learn.
  • Communication: identify the audience, the intended effect, existing messages or material, and the difficulty you have observed.
  • Existing work: note what you already have, what it tells you, and what has changed since it was prepared.

Prepare a brief using these prompts. You can review and copy it without supplying contact details; sending it to us is a separate choice.

Prepare a brief

Describe the question, who it affects, what you already know, and what you hope to change. Review or copy the brief without sending it.

Prepare a brief

Browse assessments

Explore published assessments of systems, business risk, AI use, and dependencies.

Browse assessments

Explore service recovery

For one business service, consider dependencies, acceptable recovery time, and trustworthy data.

Explore service recovery

Help me choose a starting point

Explore questions about your work and see suggested assessments. Choose what to open; your answers stay with the navigator.

Help me choose a starting point

Evidence and data sharing

Your assessment or brief supplies context. We identify which evidence we reviewed and what remains unverified. A review may recommend gathering more information, deferring a decision, or making no new technology purchase.

Before sharing assessment results with a chatbot, check your organization's sharing rules and the tool you plan to use. Remove information it does not need, especially confidential or personal details. You can work with a redacted or fictional example instead. Prompt instructions cannot reverse information you have already disclosed.

Companion prompts are optional. Use them only where the resource provides one, after checking what you are sharing.

Explore results with your own chatbot

Companion prompts are optional. A prompt is not available here yet; you can use the preparation guidance and brief without a chatbot.

Prepare a brief without a chatbot

Not sure where to begin

You do not need to choose a listed question if it does not fit. Use Other to tell us what you want to understand or decide, or prepare a brief at your own pace.