AI & Emerging Technology
No, Chatbots Will Not Be Controlling Air Travel
Distinguish AI traffic-planning support from chatbot control, and ask how aviation recommendations are checked and which decisions stay human.
The Reading Room
Articles
Society, Policy & Culture
Same Behavior, Different Meaning
Visible behavior can carry different cultural meanings. What goes unrecorded creates blind spots for language models and for us.
AI & Emerging Technology
Why Aren’t Skills Namespaced?
Understand how flat skill names create ambiguity, and reduce friction and risk through source tracking, reviewed revisions, and deliberate updates.
AI & Emerging Technology
How Far Should an AI Claim Be Allowed to Travel?
Identify the last responsible gate where an unverified AI claim must be checked before action becomes hard to reverse.
AI & Emerging Technology
Can I Trust an LLM With Business Math?
How to trust AI-assisted business analytics by defining the metric, inspecting the calculation, and following the number back to its source.
AI & Emerging Technology
Human-Shaped, Not Human
Human-shaped model behavior raises choices about usefulness, safety, and the friction people face when those patterns are suppressed.
Trust, Risk & Governance
The Backup Illusion: Are We Actually Recoverable?
How independent recovery paths, retention, and tested restores help a business recover from mistakes, outages, and data loss.
AI & Emerging Technology
When Building Gets Faster Than Learning
Faster implementation changes when we can validate a system against the business it serves, and how we should plan to stay involved.
AI & Emerging Technology
When the Monitoring Window Gets Smaller
What weaker monitoring of visible reasoning means for AI oversight, trust, and the checks people choose.
AI & Emerging Technology
Behavior Patterns for Creating with GenAI
Shared Conceptual Vocabulary for Working with AI
AI & Emerging Technology
What Did You Stop Wondering About?
An invitation to revisit an old curiosity and see where a conversation with generative AI might lead.
AI & Emerging Technology
AI Is Only Magic When We Close Our Eyes
When AI systems behave in unexpected ways, senior leaders need to examine the objectives, tools, permissions, monitoring, and organizational capacity surrounding the model.
AI & Emerging Technology
The First Tool That Can Speak Before It Knows Why
Generative AI can produce fluent language before purpose, audience, and evidence are fully formed. That changes the thinking loops we need.
AI & Emerging Technology
Why Giving AI More Context Works
Relevant context helps define an AI task through useful constraints, which makes a fitting answer more likely.
AI & Emerging Technology
Brainstorming with AI While Keeping Our Feet on the Ground
A grounded reflection on brainstorming with AI, chasing creative rabbit holes, and keeping human judgment in charge.
AI & Emerging Technology
Before You Hand Someone a Hammer
A short PSA about choosing the right tool for the job, and teaching Generative AI through guided, low-stakes practice.
AI & Emerging Technology
The Invitation
A reflection on generative AI as an invitation for broader participation, patient teaching, and community learning.
AI & Emerging Technology
The Race Condition with Reality
A systems-thinking article explaining why AI adoption feels chaotic when capability, understanding, governance, resilience, human adaptation, and scale all move at different speeds.
AI & Emerging Technology
Second Brains, Post Offices, and the Problem of Finding Things
A plain-language explanation of why AI-powered second brains depend on maps, indexes, and human validation to find the right information.
Systems Thinking
Resilience Debt
A reflection on how convenience, efficiency, and automation can quietly remove the alternate paths an organization needs during disruption.
AI & Emerging Technology
Where Second Brains Break
A practical article on stress-testing AI-powered second brains for retrieval, source authority, calibration, and safe operating boundaries.
AI & Emerging Technology
The Technical Debt That Confuses GenAI
GenAI can expose the kind of technical debt where business meaning and implementation paths have drifted apart.
AI & Emerging Technology
How to Measure Collaboration Friction in AI-Assisted Work
A practical how-to article on using transcript-based collaboration friction as one measurement tool for improving agentic work environments.
AI & Emerging Technology
Shared Principles for Human and AI Collaborators
A field note on using shared operating principles to make human-AI collaboration more trustworthy.