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Systems Thinking

AI & Emerging Technology

The Context Between the Clicks

AI agents use interfaces designed for people who bring context and learn through experience. What happens when they arrive without either?

AI & Emerging Technology

What If We Can't Keep Up?

Chicago's Deep Tunnel offers lessons for investing in AI defense, finding bottlenecks, and adjusting when future demands exceed our plans.

AI & Emerging Technology

What Kind of Fires Does AI Start?

Alex Cannella applies familiar problem-solving methods to active AI incidents, smoldering problems, and conditions that could fuel future failures.

AI & Emerging Technology

Digital Pair Therapy

Use disagreement with a coding agent to uncover missing context, preserve decisions, and improve how you work together.

Systems Thinking

The Discovery That Never Happened

How unspoken questions and missing dissent can prevent ideas from meeting—and what organizations can do to protect discovery.

AI & Emerging Technology

When Your Chatbot Follows Your Lead

How unchecked assumptions, unspoken thoughts, and gaps in shared context can steer an AI conversation—and how to make room for correction.

Strategy & Innovation

When Innovation Outruns Useful Life

How rapid replacement separates useful life from market value, and what that means for buying, building, and switching technology.

AI & Emerging Technology

A Better Way to Work: Give Your AI a Ticket

After roughly a thousand issues, tickets appear to help humans and AI coding agents preserve constraints, failed approaches, and prior decisions. Shared memory also needs human care to stay useful.

AI & Emerging Technology

Kirk, Raccoons, and the Trouble With Rules

Kirk, raccoons, and AI agents offer a humorous look at how persistent learners discover gaps between intended rules and the possibilities a system actually permits.

AI & Emerging Technology

Ask Your AI About the Tech Debt

A review of duplicated deployment work cut our deployment time by about a third. Periodic technical-debt reviews can reveal costs that have become routine, with humans deciding what to change.

AI & Emerging Technology

Can You Recover Your AI Work?

Backup copies are a starting point. Recovering AI work also means restoring the conversations, instructions, connections, and context that make a project usable.

AI & Emerging Technology

AI Is Only Magic When We Close Our Eyes

When AI systems behave in unexpected ways, senior leaders need to examine the objectives, tools, permissions, monitoring, and organizational capacity surrounding the model.

AI & Emerging Technology

Why Giving AI More Context Works

Relevant context helps define an AI task through useful constraints, which makes a fitting answer more likely.

AI & Emerging Technology

The Race Condition with Reality

A systems-thinking article explaining why AI adoption feels chaotic when capability, understanding, governance, resilience, human adaptation, and scale all move at different speeds.

Systems Thinking

Resilience Debt

A reflection on how convenience, efficiency, and automation can quietly remove the alternate paths an organization needs during disruption.

AI & Emerging Technology

Where Second Brains Break

A practical article on stress-testing AI-powered second brains for retrieval, source authority, calibration, and safe operating boundaries.

AI & Emerging Technology

AI Reaches Far Beyond Its Users

Like many technologies before it, AI is spreading into more and more of the systems that shape modern life. History reminds us that technologies often become deeply embedded in society long before we fully understand their long-term consequences.